FAQ

Can someone else use my ticket?

Tickets are non-transferable and cannot be duplicated. Please log-in to your EventBrite account for more ticket information.

I’m not able to attend anymore. Am I able to get a refund for my ticket?

Tickets are refundable up to 7 days before the event starts.

I represent a brand, how can I attend iCON?

Brands can purchase professional tickets here for access to the executive room, all panels, and the opportunity to network with other brands.

What is the difference between the different ticket options that I can purchase?

We have three levels of tickets which allow access to different events. Enthusiast tickets allow attendees to access the main floor of the convention, and access to participate in additional meet-ups. Influencer tickets provide access to the same perks as enthusiast tickets as well as access to the iCON awards at the end of the two-day event. Professional tickets provide access to all of the above perks as well as access to the executive room, all panels, and the opportunity to network with other brands.

Will I be able to buy tickets at the event?

Tickets will be available for purchase at the doors of the event if the desired ticket-type hasn’t sold out in advance.

Can I exchange/upgrade my enthusiast or influencer ticket for an influencer or professional ticket?

Answer

How do I access the meet-ups?

Each meet-up has a separate ticket that you can register for on EventBrite. On the day of the event, we’ll line everyone up in order of ticket number to meet the creator hosting the meet-up, and we’ll need your ticket to place you in line.

Are there any age restrictions?

iCON welcomes attendees of all ages, and there are no restrictions to how young or old you can be to come and enjoy the convention.

When and where will iCON take place?

iCON is a two-day convention, taking place on September 22nd and September 23rd, 2018 at Spring Studios: 6 St Johns Ln, New York, NY 10013.

I am an international customer and do not have a US shipping address. Can I still purchase a ticket for iCON prior to the event date?

Yes! If you purchase a ticket on our website here, you’ll have an e-ticket from Event Brite that will function as your ticket once you arrive.

Do I need to print out my ticket? Or can I use my phone?

You can use the e-ticket you’ll receive from EventBrite that you can open on their app on your phone, or access via the confirmation email that they sent.

I was nominated for an iCON award. Does this entitle me to a free ticket?

Unfortunately, hundreds of nominations are rolling in throughout various categories so we cannot provide free tickets for everyone nominated. If this changes, we will reach out personally.

I can’t find an answer here, what should I do?

You can contact us at general@iconconvention.com with any additional questions.